Shipping & Returns
All orders over $50 are eligible for free shipping. Hooray! For all other orders in the continental United States, we offer $3 flat rate shipping via USPS. Regular shipping rates determined by USPS or FedEx will be assessed for other locations. Order processing (with the exception of pre-orders) typically require 1-3 days to process. Shipping via our carrier typically takes an additional 3-4 days for delivery. Expedited shipping will take 1 day to process and we will ship via USPS Priority Mail or Priority Mail Express.
We do ship internationally. Please email hello@petitehaven for pricing.
We have a 14-day return policy from the date of purchase. In order for us to process your return, we will require a proof of purchase and the goods must be in the original packaging and unused. Original shipping costs will not be refunded and you are responsible for the shipping costs required to return the product. If you are eligible for a return, please email firstname.lastname@example.org to begin the return process.
We will replace items in the event of manufacturing defect or damage. In the event of defect or damage, no additional shipping costs will be incurred. Please email hello@petitehaven and will will happily take care of the issue.